Carme Pla's Blog

Here it goes my English version from the summary on Hoteles 2.0 [words in brackets are mine]

• QUOTATIONS:

– The value talented employees bring to the hotel is the ability to solve all the situations not considered by the established standards. By Juan Sobejano in “¿Dónde está el talento?”

– We’ve got empty heads at both sides, and it will be difficult to fill them up with content. [about politics and global strategies] By Joan Gou in “Cumbre de expertos en marketing”.

– Listening to the internal customer demands a higher effort than listening to the external customer. By Marcos Alonso in “¿Dónde está el talento?”

– As you all know, my blog is anonymous. My name is not Albert Barra, I don’t work by any hotel company. My real name is Manoli, and I work as a delicatessen shop assistant´[reacting with humour to nonsense attacks and controversy]. By Albert Barra en “Nexotur y su posicionamiento frente al Turismo on line”

• POSTS:

Somme remarkable posts published this week:

1- To start with, the updated Unofficial Travel /Hospitality Blogs ranking by Guillaume Thevenot commented on Turismo 2.0: Nuevo Unofficial Travel / Hospitality Blogs ranking de Guillaume Thevenot

2- Turispod 1, Nexotur no soy tu enemigo. Jimmy Pons and Jordi Ruiz master a brand new “radio program” [update on tourism news and technology in a weekly podcast]. A must.

3- Juan Sobejano and Rafael Martínez are writing about hotel employees models. This week, Juan Sobejano published the article El empleado tóxico. Reparto de responsabilidades. Worth to have a look at Rafael’s label “Empleados de hotel“.

4- EMM en el Aprendizaje emocional por centros de interes Emotional Learning applied to the holiday hotels segment. By David Vicent

5- Active participation, for two weeks, in these discussions: “¿Dónde está el talento?” [Where is the talent? About the difficulties to attract talent (attitudes) by the tourism sector] and “¿Es la paridad de precios la mejor estrategia?” [Is prices parity the best strategy? About Pros and Cons of equal fares for all distribution channels, holiday hotels] Very wide issues, which could lead to new discussions.

• BLOGROLL:

1.- Interesting list of 20 biggest hotels in the world by Javier García Cuenca. Have a look at the MGMgrand page, absolutely impressive.

2- Megustaelturismo (Nanado Llorella) in the section “Trucos SEO”, gives us recommendations to improve our position in search engines.

3- Construcción de marca (Brand building) by Isaac Vidal

4- The “Blog del Hotel” is back, after a short break, with two new and interesting posts feeding the reader’s curiosity. One with clues about its location and an Update of magic link.

Worth to mention a sample of good irony, subtleness and intelligence [Another reaction to nonsense attacks and controversy] :

5- Carta a la UNWTO, by Edu William

• OTHER UPDATES:

– The yearly event organization continues with the collaboration of Antonio López de Ávila (thanks again) acting as a keeper for anything subject to be stored and use for the Event.

– A first proposal to organize a system to present and vote the papers has been commented.

– A special mention for the new organization on the event situation, produced by Albert Lluch, also asking for collaboration and participation.

– Javier García Cuenca offers Magic Costablanca as a sponsor for the yearly event. [Congrats!]

– New discussion about Revenue Management in “Procedimientos hoteleros y formación”

– PORDESCUBRIR launches, a travel guides net. Welcome to all new web 2.0 proposals.

– Rebirth of blogs control controversy (Nexotur, OMT). This time, as the OMT is the scene of disqualifications and comments without knowledge, a throng of reactions in the blogosphere arose [some articles from a live tag] .

– No me callo, [more reactions to nonsense attacks and controversy] by Jordi Ruiz

• NEW GROUPS:

Not many new groups this week. David Giner has created:
– Buenas prácticas en destinos turísticos.

See you next week

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